Treat everyone with respect
No harassment, discrimination, or hate speech based on race, ethnicity, gender, sexuality, religion, ability, age, or anything else. Coaching is built on trust — bring your best self.
Be honest
Accurate profiles. Real photos of yourself. No fake reviews. No fake or expired certifications. Misrepresenting yourself is grounds for permanent removal.
Keep it on platform
Don't ask Coaches or Clients to pay or book outside CoachField for the first 12 months after you're introduced through the Platform. On-platform bookings give everyone verification, payment protection, and dispute resolution. That's how this stays safe.
Show up
Honor your bookings. If you absolutely must cancel, do it as early as possible — every Coach is a small business, and every Client has a schedule.
Safety first
Coaches:
- Hold the certifications appropriate to the sport and level you teach.
- Carry liability insurance — strongly recommended.
- Follow safe, age-appropriate coaching practices.
- Never train alone with a minor. A parent or legal guardian must be present or in a clear line of sight at all times.
Athletes:
- Tell your Coach about injuries, medical conditions, or physical limitations.
- Use appropriate gear for the sport.
- Stop if you feel unsafe at any point.
Protect children
Zero tolerance for inappropriate conduct involving minors. Any concern is reported immediately to law enforcement, and the offending account is permanently banned.
No discrimination
Coaches may not refuse service based on protected categories (race, gender, religion, sexual orientation, disability, etc.).
No spam, scams, or harmful behavior
Don't send unsolicited promotional content, run scams, or attempt to circumvent the Platform's safety systems. Reporting tools are available in every conversation and on every profile.
Consequences
Violations result in warnings, suspension, or permanent ban depending on severity. Serious violations — particularly anything involving minors, fraud, or threats — are reported to the appropriate authorities.
Reporting
See something that doesn't belong? Email trust@coachfield.app or use the report button on any profile or conversation.