coachfield
Elevate Your Game
Last updated: May 15, 2026. CoachField is a marketplace platform connecting independent coaches and athletes. By using CoachField, you agree to these terms.

Privacy Policy

This Privacy Policy describes how CoachField collects, uses, and shares information about you when you use our platform.

1. What We Collect

  • Account information: name, username, email, phone number, profile photo.
  • Coach-specific data: bio, certifications, identification documents submitted for verification, banking details (held by Stripe — CoachField does not store card or bank account numbers).
  • Booking history, in-app messages, and reviews.
  • Device and usage data: IP address, device type, browser, in-app interactions, and approximate location.
  • Cookies and similar technologies (see Section 8).

2. How We Use It

  • Operate the Platform: matching Coaches with Clients, processing payments, customer support.
  • Verification, fraud prevention, and trust & safety enforcement.
  • Communications: transactional emails (booking confirmations, receipts) and notifications you have opted into.
  • Marketing — only with your opt-in consent.
  • Legal compliance and protection of our rights and the safety of our users.

3. Who We Share With

  • Other users: limited public profile (username, photo, bio, public reviews) for approved Coaches. Full name and contact details are shared only after a confirmed booking.
  • Stripe — payment processing.
  • Supabase — database and authentication hosting.
  • Resend — transactional email delivery.
  • Background-check providers — only with the Coach's consent.
  • Law enforcement or regulators when required by law.
  • We never sell your personal data to third parties for advertising.

4. Your Rights

  • Access, edit, or delete your data from your account settings.
  • Download your data (GDPR / CCPA-compliant export available on request).
  • Object to processing for marketing purposes.
  • Opt out of promotional emails at any time via the unsubscribe link.
  • Children's privacy: CoachField is not directed at users under 18. Lessons for minors must be booked by a parent or legal guardian.

5. Data Retention

  • Active accounts: data retained while the account exists.
  • Deleted accounts: anonymized within 30 days. Financial records are retained for 7 years to comply with US tax law.

6. Security

Your data is encrypted at rest and in transit. Payment data is handled and stored by Stripe — CoachField never stores card numbers. We perform regular security reviews and follow industry best practices, but no system is perfectly secure.

7. International Transfers

Data is stored in US-based data centers. Users in the European Economic Area acknowledge that their data may be transferred to and processed in the United States under standard contractual clauses.

8. Cookies

Essential cookies are used for authentication and session management. Optional analytics cookies are loaded only with your opt-in consent.

9. Changes to This Policy

Material changes to this Privacy Policy will be communicated via email at least 30 days in advance.

10. Contact

Privacy questions? Email privacy@coachfield.app.